Cancellation + Refund Policies

We understand that life brings many surprises to us all, and sometimes you need to cancel your class, party or event. Please help us continue to offer our wonderful experiences, at the most affordable costs possible, by reading and adhering to our cancellation, refund, and transfer policies.

What is the Cancellation Policy?

Classes are canceled when enrollment minimums are not reached. Cancellations are determined no later than 2 business days before the event is scheduled.

What is the Refund Policy?

If a child/parent must withdraw from a class, camp, or event, it is preferred to offer a credit or transfer to another event of equal or lesser value. If a refund is necessary, the policies are as follows:

Classes:

  • 100% refund with seven or more days notice prior to the start date of the class.

  • 50% refund with six or fewer days notice, prior to the start date of the class.

Camps and Events:

  • 100% refund if notified within 72 hours prior to the camp date or ability to transfer to another scheduled camp day.

Birthday Parties:

  • All party deposits are non-refundable and required to reserve the date/time requested.

  • Remaining funds of a party are requested the Monday prior to your party. If an illness occurs and the party must be cancelled, a new date may be scheduled. Due to the purchase of supplies for parties, no refunds are provided the week of the scheduled party.

  • The following are not allowed:

    *Confetti and/or loose glitter

    *All parties are approved to bring in cake, cupcakes, and drinks. All other food must be approved prior to the event with the potential of, at minimum, a $75 fee.

    *No pinatas without prior approval.

    *No food or drink allowed outside of the Sip+Snack.

Memberships:

Memberships are non-transferable and non-refundable.

  • Memberships can be paused with a written notice.